Report content
Report content that may violate CouplesVideo's Acceptable Use Policy, or email abuse@couplesvideo.com.
Last updated: 2026-10-18
To report content, use the report form or email abuse@couplesvideo.com. Include the content link or order number, the reason for your report, an explanation and your contact email.
Please review our Acceptable Use Policy.
This form opens your email app. Send the draft to submit your report; this page does not send or store it.
Report handling times
- We acknowledge reports within 24 hours of receiving them.
- We complete handling within 48 hours of receiving a report, including removal or deletion, a warning, or an account suspension or ban as appropriate.
- Content involving minors or serious illegal activity is taken down immediately and reported to NCMEC or the appropriate authorities.
Appeals
You may appeal a decision by emailing support@couplesvideo.com. We reply to appeals within 5 business days.